Terms & Conditions

Welcome to Proper Vinyl Co.! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General
Proper Vinyl Co. (“we,” “us,” “our”) operates www.propervinylco.com.
By accessing or using our site, you agree to comply with these Terms & Conditions and our Privacy Policy.
We reserve the right to update or change these terms at any time without prior notice.

2. Products & Services
We create and sell vinyl decals, stickers, and custom designs.
All product descriptions, images, and pricing are provided as accurately as possible. However, slight variations may occur due to the handmade nature of some items or screen/lighting differences.
We reserve the right to modify, discontinue, or limit products at any time.

3. Orders & Payments
Orders can be placed online via our website, email, text, social media, or In-Person.
Payment is required at the time of purchase through our secure payment gateways.
We accept major credit/debit cards, PayPal, CashApp, and Venmo.
Prices are in USD and include applicable taxes where required. Shipping costs are calculated separately.

4. Shipping & Delivery
Shipping policies and delivery times are outlined in our Shipping Policy.
Proper Vinyl Co. is not responsible for delays caused by third-party carriers, customs, or incorrect addresses provided by the customer.

5. Returns, Refunds & Exchanges
Return, refund, and exchange policies are described in our Return & Refund Policy.
By placing an order, you agree to the rules set forth in that policy.

6. Custom Orders
Custom or personalized orders are made to your specifications.
All custom sales are final unless the item arrives damaged or defective.
Customers are responsible for providing accurate design files, measurements, and instructions.

7. Intellectual Property
All content on this website, including images, logos, text, and designs, is owned by Proper Vinyl Co. or used with permission.
You may not copy, reproduce, or distribute any content without prior written consent.
Purchasing a product does not transfer copyright ownership of the design unless explicitly stated.

8. Limitation of Liability
Proper Vinyl Co. is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. We strive for accuracy and quality but cannot guarantee exact color, size, or material perception due to screen or environmental differences.

9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Maryland, USA.
Any disputes will be resolved in the courts of Maryland, USA.

10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: Bellamie@propervinylco.com

Privacy Policy

At Proper Vinyl Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

Personal Information
1. Name, email address, phone number, and shipping/billing address when you place an order or contact us
Payment Information
1. Payment details are securely processed through third-party payment processors (Stripe, PayPal, etc.). We do not store credit card information on our servers.
Website Usage Data
1. Information about how you interact with our website, including pages visited, time spent, and clicks, collected via cookies and analytics tools.

2. How We Use Your Information

Order Fulfillment: Process and ship your orders.
Customer Service: Respond to inquiries, support requests, or complaints.
Marketing & Communication: Send newsletters, promotions, and updates (only if you opt-in).
Website Improvement: Analyze usage data to improve website functionality and user experience.

3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share data with trusted third-party service providers who help with payment processing, shipping, or website analytics.
We may disclose personal information if required by law or to protect our rights, property, or safety.

4. Cookies & Tracking
We use cookies and similar technologies to improve site performance, personalize your experience, and analyze traffic.
You can manage or disable cookies through your browser settings, though some features of the site may not function properly.

5. Security of Your Information
We use industry-standard security measures to protect your data, including encryption and secure servers.
While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights
Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the data we hold about you.

To exercise your rights, please contact us at Bellamie@propervinylco.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy
Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: Bellamie@propervinylco.com

Accessibility

At Proper Vinyl Co., we are committed to making our website, products, and services accessible to all individuals, including those with disabilities. We believe everyone deserves a seamless, enjoyable experience when interacting with our brand.

1. Commitment to Accessibility
We strive to ensure that our website is usable by people of all abilities and disabilities.
Accessibility is an ongoing effort, and we continuously review and improve our website to meet recognized standards.

2. Website Accessibility Measures
To enhance accessibility, we have implemented the following practices:

Keyboard Navigation: All interactive elements are operable via keyboard.
Alt Text: Images, icons, and graphics include descriptive alternative text for screen readers.
Color Contrast: Text and background color combinations meet recommended contrast ratios for readability.
Resizable Text: Users can adjust text size without breaking the layout.
Consistent Layout: Pages use a logical heading structure and predictable navigation.
ARIA Landmarks: Where appropriate, ARIA (Accessible Rich Internet Applications) attributes are used to improve screen reader navigation.

3. Ongoing Efforts
We regularly audit our website for accessibility issues and implement improvements.
Our team stays informed about accessibility standards and best practices, including WCAG 2.1 guidelines.

4. Limitations
While we strive to make our website fully accessible, there may be occasional content, features, or third-party elements that do not yet fully conform to accessibility standards. We are committed to resolving these issues as quickly as possible.

5. Customer Support for Accessibility Needs
If you encounter any accessibility barriers, need assistance placing an order, or have questions about our products, please contact us.
Email: Bellamie@propervinylco.com

6. Feedback
We welcome feedback on accessibility. Your input helps us improve the experience for all users.

7. Third-Party Content
Some third-party content or tools embedded on our website may not be fully accessible.
We encourage users to reach out if they encounter difficulties with third-party features.

8. Commitment to Improvement
Accessibility is an ongoing process. We regularly review policies, design, and technology to ensure our website and services are inclusive and user-friendly.